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How can we improve Microsoft Intune

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  1. Clicking on "policy" under "source" in an alert does not take you to the policy

    When you get an alert and go to that alert from the dashboard there is a link under the "source" heading with a "policy" link.

    The expected behaviour is that if the error applied to a specific policy that it would take you to that policy.

    What it does is just takes you to the policies section and has the top of the tree highlighted. This makes the alert useless as you don't know what policy is the culprit.

    In the alerts section there should be much more information on what is going on. It tells you that a policy…

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    1 comment  ·  Silverlight Admin Console  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Kellan, yeah, sorry that’s frustrating. I’m going to move this from the Issues to the Ideas forum. As we’ve mentioned under the “get rid of Silverlight” request, we’re moving to the Azure console, starting with mobile app management. I don’t know how the change in framework will affect this particular issue, but we’ll get it in that queue.
    Thanks!

  2. make the UI clearer about the state of the device while the agent is not reporting in immediately after install

    After removing Kaspersky Endpoint Security 10 the Intune Agent and Microsoft Endpoint client were installed. The Intunes portal however is not detecting the Microsoft Endpoint client and displays "Another endpoint application running," please see attached.

    I have attempting reinstalling Intunes and Microsoft Endpoint and have run the Kaspersky removal tool "kavremover" however this did not resolve the issue.

    I then logged a ticket with the Intune support team and was told that the issue may be a bug and that I would need to post my comments on your feedback portal.

    Please advise if you have run into this issue…

    1 vote
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    0 comments  ·  Intune PC client  ·  Flag idea as inappropriate…  ·  Admin →

    I checked on the support case number and found out that the confusion here is what we mean by “bug”. So first I have to digress a bit into our internal jargon, for which I apologize in advance to anyone except the truly geeky who enjoy this sort of thing:
    -—————————————
    We at Microsoft generally refer to anything that isn’t good as a “bug”, the term being typically attributed to Grace Hopper, who found a moth trapped between some relay points.

    The Intune/ConfigManager team uses both TFS and Product Studio to track bugs, and when we open them, there are different kinds of bugs we can open. One is a code defect, which means “It’s suppose to do X and it isn’t.” Another type of bug is a Design Change Request, or “DCR”; this means someone designed it to do X, but someone else thinks it should…

  3. Force PIN onstartup with Intune company portal install.

    Force PIN on startup with the Intune company portal install for all phones.

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    1 comment  ·  Mobile Device Management (general)  ·  Flag idea as inappropriate…  ·  Admin →

    As of the March 26 updates, after a compliance or configuration policy is applied to an iOS device, users are prompted to set a PIN every 15 minutes. Users are continually prompted until a PIN is set. So, not forcing exactly, but nagging, a lot – is that close?

  4. Please fix Phishing vulnerability in Intune Managed Browser

    Please update the Intune Managed Browser to protect our end user from phishing attacks based on IDN homograph attacks.
    The attack method is described on http://hackaday.com/2017/04/19/you-think-you-cant-be-phished/.
    Chrome and Safari are not vulnerable. The Intune Managed Browser still is.
    Thank you!

    1 vote
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    0 comments  ·  Managed Browser  ·  Flag idea as inappropriate…  ·  Admin →
  5. App policy and Managed browser policy can't change

    Application policy and managed browser policy, does not reflect the changes to be associated with the deployment of the application. We want you to the application policy and managed browser policy can be changed

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    0 comments  ·  Managed Browser  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Kazuo,
    I"m not sure what the issue is here – if this is a bug, can you tell us 1) what you’re trying to do
    2) what you expected to happen as a result
    3) what actually happened?
    Or is this something that doesn’t exist but you want us to build?

  6. Windows Hello Biometric Support For On-Premise Active Directory

    Although Azure support is nice, Windows Hello Biometric support should be brought to On-Premise Active Directory.

    1 vote
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  7. Asking what country you are from twice during sign up, isn't once enough ?

    When signing up for an intune account you are asked what country or region you live in (for tax purposes and to decide what features are available to you)

    secondly, once you've completed the process you are again asked what country you live in (in case you forget the password ?)

    shouldn't the sign up process be clever enough NOT to ask you the same question twice, i.e,. it should insert the country you entered in the first sign up screen here

    1 vote
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    1 comment  ·  Silverlight Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  8. Link to "View Troubleshooting Information" is not helpful at all

    When you click "View Troubleshooting Informaiton" you would hope to get a KB article that applies to the alert. Instead it just brings you to the "get support" page. Kinda useless.

    If there are alerts with error codes there really should be a KB associated to that error and a KB that loads from the troubleshooting link.

    1 vote
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    1 comment  ·  Silverlight Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Clarify the language used within Intune and the Company Portal app when a user is selecting the option to do a complete wipe of their device

    The current language displayed to a user when a full device wipe and restoring to factor settings is not quite as clear as it should be. The language needs to be very clear that all data and apps will be removed and it will be completely reset. I have received this feedback from customers where they are implementing Intune and felt a little more information and clarity is needed.

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    noted  ·  0 comments  ·  Mobile Device Management (general)  ·  Flag idea as inappropriate…  ·  Admin →
  10. Error message when filtering AD group results in Intune console

    Scenario:
    Intune standalone
    AD Sync between local and cloud.
    Local environment has a >1000 groups , everything is synchronised in the cloud ok.
    In Intune management console you go :
    Groups-Create new group- as criteria membership you try to add security groups
    Let's say you have a few hundred groups that start with "at" and you try to filter using "at" in the select security group , you get this error:
    : "A service error has occurred. Microsoft Intune has experienced a service error and to continue working you must restart your admin console. If this problem persists, you can…

    1 vote
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    0 comments  ·  Silverlight Admin Console  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Gabriel, if you’re still seeing this, could you please send me

    1. The name of the tenant you are using
    2. Your Account name you’re using
    3. Approx date and time of event
    4. OS and Browser you are using

  11. Can't add any Apps

    I've set up a new trial account.
    I've enrolled my device and it's appearing in the dashboard.
    When I click Apps - Add Apps I get problems.

    One one machine (Windows 7 & IE, in work on a domain) I get a pop up saying "The operation failed. This error might be transient. Try re-opening the Microsoft Intune Software Publisher"

    On another machine (Windows 8 & IE at home on my LAN) when I click the Add Apps button a new tab opens in IE very briefly but goes away immediately.

    In Chrome (Windows 8) I get "This application requires…

    1 vote
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    3 comments  ·  Silverlight Admin Console  ·  Flag idea as inappropriate…  ·  Admin →

    I don’t think you’re doing anything wrong and I am positive it’s not a measure of intelligence. :-) I’ve had issues on my machine, but usually it’s because I’m dealing with different builds and environments.

    I was told to run this
    from an admin cmd prompt 
    rundll32 windir\system32\dfshim CleanOnlineAppCache 
    and it’s worked in the past for me.

    If it doesn’t work for you, I’d suggest opening a support case. Did you know we don’t charge for Intune support? Really! Here’s the information:
    https://technet.microsoft.com/library/dn646963.aspx

  12. Allow mobile device that don't fully support ... reports may not conform

    This label may be misleading. It may mean "Encryption is required, but this windows tablet doesn't support it, so it is allowed access via the 'Allow devices which can't support something' rule. But the what I see is a device where the ability to allow devices which don't support [etc] may not conform.

    1 vote
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    2 comments  ·  Windows-specific  ·  Flag idea as inappropriate…  ·  Admin →

    HI, James,
    I’m not sure where in the UI you are. You should be able to attach a picture to the post and show me what label you’re talking about. If you could give the repro steps, starting from the very beginning of what you’re trying to do, that will give me the context I need.
    Thanks!
    Cathy

  13. Apple DEP syncronization should not be random

    When trying to use the Sync Now button in the Intune Admin console sync is never initiated or atleast the UI never shows that a sync has been completed.
    I've been trying to force a sync since yesterday (5/25/2016) (tried 4 tinmes) and 2 more times today, but the Last Sync status still shows 5/24/2016 9:09:58 AM

    1 vote
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    1 comment  ·  iOS-specific  ·  Flag idea as inappropriate…  ·  Admin →
  14. Is there a way that I can get Microsoft Intune to stop automatic downloads?

    I won't shut down my laptop, just sleep it for a while, usually by closing the lid. I'll leave tabs open, naturally, because I plan to go back on within the hour. The problem is, almost every time I open my laptop, I have to log in and my tabs are gone. Lo and behold, a window in the bottom right hand corner will tell me Microsoft Intune restarted my device. I am seriously tired of these useless updates, especially because Intune restarts my device practically twice a day. (How many updates do I need? Seriously!) Anyway, unless I'm sitting…

    1 vote
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    5 comments  ·  Company Portal (all platforms)  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, Ellie,
    I’m sorry you’re frustrated. As a user of a school-issued computer, there’s nothing you can do. Your administrator has decided that you need Intune to keep your computer updated. Your administrator has some control over which updates go out and when, but it’s important for administrators to reduce risk to the school network by keeping all computers as well-patched as possible. If not, well, think about some of the unsafe computing behavior your classmates may be doing, and imagine that infecting all the rest of the computers – yours, your instructors, your IT staff.

    Believe me, I know how frustrating this is. When I introduce myself to other people at Microsoft, I usually say something like “You know that product that gives you those annoying messages and reboots your computer at the worst possible time? Yeah, that’s my product.” But in the end, it’s a “safety first” thing.

  15. Percentage during installation App to Entreprise Portal

    When you install App from Entreprise Portal, we have no information during progress, i think it's a important information for eventually debug.

    1 vote
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    0 comments  ·  Apps config and deployment  ·  Flag idea as inappropriate…  ·  Admin →

    You didn’t mention which platform – it’s a little bit different for each because the operating systems have different ways of approaching how an external app installs other apps. The Windows Phone company portal had real-time status, then it went away for a while in the Store version of the portal, but came back.

  16. I cannot fix the errors in my profile like mobile phone number

    I cannot fix the errors in my profile like mobile phone number

    1 vote
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add a suspend feature to intune

    Allow an admin to suspend Intune management or protection for a period of time without the need to uninstall the product. This would allow us to do OS upgrades / updates.

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    0 comments  ·  Intune PC client  ·  Flag idea as inappropriate…  ·  Admin →

    Can you give me more information on this scenario? Say I wanted to “Suspend Intune” – would I be turning off the admin console, or just turning off the client? You talk about “without the need to uninstall” and of course with the service, nothing is installed. Would you just go flip a button and then the clients would stop getting policy? Or stop acting on policy? I’m also not clear why you’d need to do this to do OS upgrades or updates – why can’t you do it with Intune running?

    Some more detail would be helpful.

  18. Terms and Conditions will not be displayed on second time enrollment on same device

    Terms and Conditions will not be displayed on second time enrollment on same device. I met this bug on an iPhone 5c device.

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    1 comment  ·  Mobile Device Management (general)  ·  Flag idea as inappropriate…  ·  Admin →

    Here’s what I think you’re saying, and tell me if I have it wrong -

    You create Terms and conditions. You enroll an iPhone 5c and accept the terms. You unenroll the iPhone. You re-enroll the iPhone and you are asked to accept the terms again. If that’s true, that’s a bug, because the terms are recorded per user so when you’ve accepted for one, you’ve accepted for all.

    However, if anyone modified the terms and incremented the version, you have the option of making everyone re-accept the terms, even if they previously accepted.

    If you can repro this, being sure the terms haven’t incremented with forced re-acceptance, then yes, that’s a bug we’d like to check on. Can you confirm?

  19. I would like to try Intune while I'm having an O365 tenant. When selecting connect from http://aka.ms/TryMS nothing refer to my O365 tenant

    I would like to try Intune while I'm having an O365 tenant. When selecting connect from http://aka.ms/TryMS nothing refer to my O365 tenant.
    Make it clear that I'll add thr trial to the same O365 tenant by adding the tenant name or the logged in user

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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →

    When you go to sign up for a trial, the page gives you two options – “sign up” or “sign in”

    “If your company is already using Microsoft Online Services for services such as Microsoft Office 365, we recommend that you use the same user ID to sign up. Learn more about why it is important to sign up with the same User ID. Sign in .”

    So you should click the sign in link and sign in as your O365 tenant and then you should add an Intune trial account to that tenant. However, if someone has already added a trial account to that tenant and it has expired, that’s it, you can’t add another one.

    This is the link to the “learn more” topic referenced on that page.

    Hope that helps!

  20. Open mail with pre-filled recipient

    When clicking "Requesting assistance" in the Company Portal App (at iOS 10) and choosing "Mail" the mail app opens with subject "Requesting Assistance" and the comment in the body "This mail can be sent to ... <IT department mail address>", but no recipient is pre-configured ("To" is empty). Therefore, the user has to copy the mail address from the mail body to the to-line. :-( (not knowing if this is a limitation coming from iOS ...)

    It would be great if you can pre-fill the to-line with the mail address directly. :-)

    This would make more sense and makes live…

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    1 comment  ·  Company Portal (all platforms)  ·  Flag idea as inappropriate…  ·  Admin →

    It used to be that way, but changed it based on feedback that people weren’t always sending it to that address. I’ll leave this as “noted” and if there was a HUGE swell of support for this, they might consider changing it, but I wouldn’t hold my breath (or votes) on it changing back.

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