application policies should support multiple identities from the same company for a given device
Support for multiple email address policies for the same device. This is becasue we have "C" level admins who manage both the calendar and address book of the executive on their own devices. Intune does not support this as it produces an error when trying to push out two profiles.
Confirmed that it is currently by design that conditional access allows only one identity per device at this time. We hear that you need this and we’re looking into it. I’ve changed the title and category to indicate that this is related to conditional access.
Again, this is just for multiple identities from the same company. If you’re looking for having one device with identities from two different companies for MDM, that idea is here:
And if you’re looking for having multiple identities for MAM, that idea is here: https://microsoftintune.uservoice.com/forums/291681/suggestions/34627435
I am a full time employee of one company and will support client. Now we need to monitor both the client and my company mailboxes frequently. my company uses intune to manage device to access outlook and my company even uses intune to manage my device. In this case intune allows only one admin to control not both /multiple.
Jeremy B commented
Well, I guess we'll just forget about this. UserVoice has the problem of interpretation, misunderstanding, and sometimes just indvidual choice to deny feature requests. Somebody's got to open a new one and hope for the best.
i need to connect two different mails form different organizations on same mobile.
The issue is with Outlook mobile and Intune MAM App Protection enabled enterprise accounts. Outlook app only allows one enterprise user's account which is Intune MAM App Protection managed in the Outlook app.
Why would an intune admin need to be involved at all? If Kathy has rights to manage Sue's email, she should be able to "open another mailbox" just like in OWA, or add a "shared folder" with no additional intune admin intervention. Sue has already given Kathy rights to her calendar/inbox. This is basic functionality that is in OWA. It should work on devices, too.
I don't care if the profiles are pushed or have to be manually added. I just need the ability to have two different accounts on a device: C-Suite Exec & their assistant. Not sure how we can give any more info than what has already been said.
This doesn't need more info. Last year I had 2 mailboxes on my INTUNE joined Outlook on IOS. Then it just stopped working one day. You took the feature out. Now we want you to put it back in. We want more than one profile to be added to Outlook with Intune. These can be users with full access permissions that manage an alternate mailbox like an executive or service mailbox.
@Cathy - Yes, I suspect in a lot of the orgs requesting this feature, it would be the Intune Administrator would need to create the profiles and assign them to users/groups, and the Exchange Administrator (probably the same person) setting permissions on the mailboxes / calendars.
Aside from admin assistants, another example: What if I want to push a shared / team mailbox profile to everyone in a given AAD group? i.e. members of the "NOC Specialists" group get the "Help Desk" profile, in addition to their individual account.
Khaled Althemali commented
The issue in hand is that in an organization some users have more than one account for example john has own account ( john @ company) and his position account (ceo @ company) and both accounts have a license (not shared).
As it stands they can only receive emails from one account on their smartphone.
@Rolf - I looked at the text for the one I merged in, shared mailbox access, and it says
"Many intune users have a shared mailbox they need to access in addition to their own personal mailbox. Additionally, administrative assistants often have rights to manage other users’ email and/or calendars but are unable to access these additional mailboxes/calendars via Intune."
So I agree that the scenario of having multiple "management authorities" is a different thing, but the text on both this one and shared mailbox access are the same thing.
Here are a few that are closer to the "multiple management authorities" https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/34254874-support-multiple-partner-device-management-entires
I'm going to rename this one to make it more clear.
I cannot believe that this basic feature is omitted, it is really disappointing to experience the lack of expertise on how people use the email businesswise. I am truly flabbergasted experiencing this ommision
I’m not sure the two merged ideas are actually the same.
There is a difference between having multiple mailboxes for the same company/mobile device management solution(Intune), and, supporting multiple device managemt solutions and thus supporting different email accounts from different organizations.
The latter is for example important when you are working for multiple clients, have multiple jobs/roles, etc.
Thanks, @Frank, I think you're right, they are similar enough to merge. I'll do that.
Frank Bastone commented
Looks like there is a similar request under a different heading: https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/12515529-allow-multiple-emails-accounts-on-managed-devices
If you combine the votes for these, there's significant interest to make this happen. :)
It is so ridiculous that it is not possible to multiple O365 domains on Intunes.
This functionality is so important for me in my daily work.
Waiting for this for over a year. Cmon microsoft.
We are new to Intune and are trying to roll out to 1000+ users. We have a lot of shared mailboxes and need this feature to continue our roll out
Kindly make it work.
Pavan Ramineni commented
Yes we need this feature as early as possible. Just now is I started facing this issue on Android app.
Need this feature asap as we need to work on client emails and my company emails. Both are important here.