Encryption setting should have either a slider or a Yes/No drop down. Providing both makes for a confusing and convoluted experience
Windows 10 mobile reports 'not compliant' and I cannot access company email, I only have conditional policy for exchange online and sharepoint online deployed.
When looking for the policy error I can see it's the encryption setting which is causing the issue, but for the encryption setting I selected 'No' which I assume means the device doesn't not have to be encrypted to be compliant.
The device it self has encryption turned on, should that block access?
I turned off the encryption on the device and everything is working again, is this a bug as clearly the settings I have chosen (encryption NOT required) is not giving the expected result.
Ah. Yeah, that’s feedback we’ve had before. At this time there are not any plans to fix it, but I am not gong to mark this as declined. I moved it from Issues to Suggestions, and I changed the title to match the bug we have internally. I won’t promise that getting a lot of feedback on this will change our plans, but I will say that getting a lot of feedback would help us have a better discussion about whether we should fix it. More data is helpful.
Jahan Ahmed commented
Thanks for the prompt reply however maybe I didn't explain my issue clearly as its definitely an issue and not a suggestion. Let me try again.
Device needs to be encrypted? Defined as 'NO'
My understanding is this means that if a device is not encrypted it will conform the encryption setting as I have selected 'NO'
Settings on the device:
I decided I want to keep my phone encrypted
Now the issue:
The compliance policy states that any device which is not encrypted will confirm the encryption policy because I have selected 'NO' devices do not have to be encrypted to be compliant.
Why does it matter if I decide I want my device encrypted?
Why do I have to turn the encryption 'off' on my DEVICE to be compliant?
(This test is based on a Windows 10 mobile phone)
I do appreciate what you said about the slider bit, if the option was there so we don't have to select yes or no would mean the setting is disabled totally, but that still doesn't answer my issue.