The Restart Countdown timer reports an incorrect time
I can request a restart of a managed computer device from the Intune Console. The user is prompted that a restart has been requested and a countdown time is displayed. Before this week, the countdown timer would display that the restart would occur automatically in 12:15:00 and start counting down. The actual restart would occur in 15 minutes. I reported this to support and was told it was a known issue to be fixed.
This week I tested again and the countdown timer started at 2:00:00 and began counting down (2 hours). I decided to wait to see how long it actually took. When it came time for the countdown to change from 1:00:00, instead of it going to 59:59, it changed to 12:59:59.
The reboot did occur after 2 hours.
When issuing a restart on a computer, it would be nice to be able to choose a time before forcing the restart. (15 minutes was a good default, but 2 hours is too long). It would also be nice if the programmers figured out how to display 0 hours as 0 hours and not 12 hours.
Hi, John, yes, we do read these, but it says in the last paragraph “it would be nice”, so I interpreted that as a suggestion. Rereading it, I realize that the second “it would be nice” might be a bug, but even then the next step to figure out if it is would be to open a support case. Which you already did. That is definitely the faster path – they have a service level agreement for responding to calls, but I can’t match that on UserVoice. Sorry if you were feeling ignored. But hopefully you got it fixed.
John Ferguson commented
Given the quick response of the feedback forum, case 116071993868555 was opened with support.
Does anyone read these?