Multiple entries of the same device is being shown at Selective Wipe request in Azure Console
Multiple entries of the same device is being shown at Selective Wipe request in Azure Console.
While Performing the Selective Wipe through Azure Intune Console it was showing the multiple device with no time period,in that case we were not able to choose the current device which needs to be wiped out.
changing to Noted to bump Stan’s reply:
Would it help to add additional columns into the view to better identify the device?
Beau Ezell commented
This is a problem. If a user has multiple devices there is no way to identify which is the proper one. Good luck with most users identifying a device name: how many have a device name of 'iPhone' or a model number like 'iPad4,1' that I have to correlate to a specific version? I'm forced to wipe any device that might be correct.
I can download an App protection report from Intune->Client Apps->Monitor->App protection status. This report contains a App Instance Id and AAD Device Id that are probably used in the app Selective Wipe process. The report also contains the last sync date. These columns could be added to the Selective Wipe selection blade identify a targeted device/app.
Thomas Garrity commented
It would help to have a more expanded view to help identify stale devices. It would be even more helpful to be able to remove stale devices by the Intune Administrator only.
Yes, I'm trying to execute a selective wipe and have 3 devices registered - all with the same Device Name and Type. Its not possible to determine which device I need to wipe. This blade needs additional columns please.
Stan White (Intune Product Team) commented
Would it help to add additional columns into the view to better identify the device? This view, right?