Outlook for Android Contact integration with Android for Work
we use Android for Work,
We want our users to use Outlook on their android phones instead of let's say Gmail.
I would like an option for the outlook for android app to be able to sync it's contacts into the "contacts for work" app so that it will integrate with the dialer on the phone as well as integrate the contacts for searching and caller ID.
We have 0365 pilot on the way and some android phones we had to change from native email to outlook and we would like to keep adding outlook from now on in every phone we start to manage. But this is a huge problem for user experience, if exchange cant be synced to native contacts. Of course every co-worker is in exchange, so its kinda not serving the purpose to be unable to see whose calling. These workarounds are not the solution (having gmail exchange, like down below).
Brian McFarlane commented
We use Intune to roll out Android Enterprise to our Android Phones. Our users would like their Office365 Exchange Contacts synced with their devices. The best way we have figured out how to do this, is to load the Gmail application inside the work container and connect it to Exchange (we have a profile in Intune that pre-fills in the account outlook.office365.com for you). This then creates the Exchange account inside the work profile. From there, the Contacts application inside the work profile is then connected and syncs correctly. If a user trys to “sign in” to contacts without this step, they are told the “Action no allowed” (however creating accounts is not a restriction we have enabled). My question is - is there a way to push out a configuration with Intune that pre-configures and deploys an exchange account for our users? Or is there a way to remove this restriction (the ability for a user to create an exchange account inside their work profile).
Ramesh Thilagar commented
Configured Exchange account on my Android Microsoft Outlook app. Emails are working, but when i try to sync contacts i cannot see that option.checked other email account using office365 account i can see sync contact option on Microsoft Outlook application.
Note : Sync Contacts option available on iOS MS Outlook app.
Is this expected behavior for sync contacts in Android Outlook app for Exchange account