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Provide options to disable or prevent factory reset option for Personal devices.

Provide the ability to prevent a factory reset from being able to be performed for devices enrolled as personal devices. Only allow an enterprise or selective wipe for said devices. It's way too easy for a mistake to be made which can open up a can of legal issues. Our current MDM (Airwatch) allows for this and the device wipe option only appears on the admin console for corporate owned devices.

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  • Mike commented  ·   ·  Flag as inappropriate

    Just had a few users accidentally Factory Reset their work desktops from the Company Portal app when they were trying to reset their account password.

    Please provide a way for admins to control this behavior - allow/block the ability for users to wipe their corporate Intune Enrolled devices. Not sure if this is the most applicable thread for this but wanted to chime in.

  • Rob Morris commented  ·   ·  Flag as inappropriate

    Hi Mikhail,

    It doesn't look like you can assign this to global admins, that's the issue I have faced previously.


  • Mikhail Zuskov commented  ·   ·  Flag as inappropriate

    if i'm not mistaking this is already implemented ;)
    just use custom roles
    go to Dashboard => Microsoft Intune => Intune roles - All roles
    Create custom role and set Wipe permissions under Permissions => Remote tasks
    scope this role to your BYOD devices and assign it to service desk ...

  • Rob Morris commented  ·   ·  Flag as inappropriate

    Is there any update on this request? I would love the ability to disable the factory reset option also

  • Anonymous commented  ·   ·  Flag as inappropriate

    hi, please can we make this happen? Simply removing the Reset, Rename and remove options for users would be very useful

  • Eddie Chapman commented  ·   ·  Flag as inappropriate

    This is an absolute deal-breaker for many staff at our company - how can Corporate IT have the power to factory reset a personal device?

  • Grandizer commented  ·   ·  Flag as inappropriate

    Honestly if Airwatch and MobileIron can do it this should be an obvious feature.

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