Support multi MAM protected accounts per device/app
Most Microsoft apps support multi identities. Unfortunately, MAM only possible for one identity. Trying to logon to an MAN protected app with an identity from another tenant it shows message: 'The apps on this device are already managed. Only singe managed account is allowed on a device'
Ramchandra Sistla commented
This doesn't make sense to limit one account per device, there has to be a way to virtually contain the device for security purpose. Microsoft please enable multiple accounts on Intune Company portal.
Nick Aquino commented
Authenticator app allows you to manage keys for multiple tenants - why not allow multiple profiles? I'm really disappointed as I had made some claims this was possible and now i'm realizing I was wrong. You can surely add multiple accounts to Outlook - I am now realizing that the second account I was using was not a MAM enabled tenant.
Would be nice to know the limitation preventing this. Assuming there's a technical hurdle.
How can this be? This is beyond senseless... one account per device? Really?
Tre`Von McKay commented
This is critical for us as we're a contractor for a multiple airlines. Most of our employees have a company-issued email address as well as an e-mail address from the vendor.
Abhijit Datta commented
Microsoft, please help update the user community on the possibility of apps (like Outlook, Teams) in one device with multi license of O365.
I have 3+ devices that I juggle with.
Greg Rajewski commented
I am adding my voice to this feature request. Many of my clients are upgrading to Teams and it would be very helpful to manage all Teams accounts in one app. C'mon Microsoft, you can do better.
Justin Brydges commented
As the second most voted MAM request, I would have expected this to receive some update. This is absolutely critical to providing contractors with access to Office 365 apps on their mobile devices and leveraging app protection policies to protect our corporate data. Can we please receive an update if this is at least in development?
Stephen Walsh commented
Is there any update on this request, is it development?
This is something we really need. We need to be apply to apply our own MAM security to contractors who also have Intune with their parent companies.
The only way is to enroll you device and use containers (Android Enterprise) or profiles on IOS. A new icon will be created for each identity.
Other MDM solutions offer the possibility of using two work accounts on the same email client. It would be really good to have this functionality with Intune as well.
Jason Rutherford commented
any update on this issue/request?
Dear team any update? Or link for an follow- up?
When will the problem be resolved?
It’s very important for us!
Really needed as we have a lot of contractor work in customer tenants.
Jorge de Almeida Pinto commented
In my case....
My company that pays my salary is managing my mobile phone throught Intune, and that’s OK (e.g. firstname.lastname@example.org)
Now I have. Personal Azure AD tenant with licenses to play with and for 1 single account I have bought a Office 365 Business Premium license. For that single account only I want to be able to read my mail in the same outlook app on the same phone.
My personal azure ad tenant is NOT managing the mobile phone in any way.
So my case is:
• 2 “work” accounts, 1 is for my company and 1 is personal
• work account from company is managed through intune and mobile is enrolled and read mail through outlook app
• work account from personal is not being managed in any way nor is there any intention to do so. Just want to read mail in same outlook app and same mobile phone like is possible with a free microsoft account
Agreed. We have to set multiple accounts on one device due to business requirement. We have to have multiple smartphones if it will not be solved...
We know that apps support only one managed account with MAM policy. While we have shared mailbox/delegation access mailbox requirements. Is it possible for Intune to support multiple managed accounts in the apps？
Munetaka Araki commented
I have same issue.
I work for a company that provide support to numerous companies. I already have my device registered with this company InTune account but now, company that I support will be moving from MobileIron to Intune by end of the year. Since I support IT helpdek, I really need to register my device to 2nd company's Intune account asap as a test group. This is to assist with testing phase before Go_live.
Maya Antony commented
We are also facing same issue with users coming as consultants. User already has Work account added with Intune managed by their consulting company. When they try to add second Work account (managed by us), they get error " Already workplace joined" and then 'An error has occurred'
Echo the previous comments. Any ETA on when this will be available? Adding a MAM-WE policy for a user that also is MDM managed from another company should be possible with Outlook Mobile.