Enable intune to delete outlook profile from windows desktops and mac
Currently intune can’t delete outlook profile on windows desktops and mac (I have already raised a ticket and confirmed [Ticket #:12377207]). When we use retire option it just don't delete cashed outlook profile from pc. (windows or mac)
When it comes to mobile platforms such as android and ios, it just works fine as it should, and deletes the outlook profile very smoothly by intune using retire option.
“Retire option” claims the following, yet looks somewhat misleading .
"Are you sure you want to remove company data on this device? This will only remove company data managed by Intune. The user's personal data is not removed. The device will no longer be managed by Intune, and will no longer be able to access corporate resources. Removing company data is not supported for Windows devices that are joined to Azure Active Directory."
In this manner it does not serve the purpose of a powerful mdm or byod, if we can’t control company office/outlook data from a pc. It does not control the office data really.
For example if a user left without informing we need to remove ourlook data from his/her personal pc where company has zero physical access to those personal properties.
We would really love to see this feature get implemented soon. And love to have a really powerful mdm solution from intune.
Sam Mohaseb commented
It is very disappointing that Intune does not remove Outlook data that everyone uses, but works for "Mail" built-in app that few people use!
Hetti Arachchige V Aravinda commented
outlook profile data cannot be deleted by intune in windows pcs and mac