Staging capabilities for deployments
It would be nice to have the ability to pre-stage a device prior to the user logging into the Intune Company Portal App.
In a competing product, this is possible. A deployment person can log in, and do any prep work (for example. having to copy files into an App on an iPad that takes hours) long before giving the device to the user to sign in.
This is preventing us from using Intune fully until this is resolved.
Screen shots attached to show the setting in the competing product.
Text below explains the Staging ability:
• Single User (Standard) – Used when you are staging a device which any user can enroll. This is typically what we use. Our deployment personnel use their elevated account to stage the device, then later when the device is given to a user, they enroll the device. We use it as sort of a pre-enrollment, and to load specific things onto the devices before handing it over to the user. In our case we have some files that are large in size and take hours to transfer to the device, having the user do this is not ideal because they would be down for hours while waiting for the files to download.
• Single User (Advanced) – Used when you are staging and enrolling a device for a particular user.
• Multi User – Used when you are staging a device to be shared among multiple users.
This is an excellent idea and having used the same functionality in Workspace ONE as Chad I believe this is something Intune badly needs. One of the biggest frustrations users have is not being able to use their device when they receive it and as an admin I cannot guarantee that the quality of the user's internet connection will be sufficiently fast enough to download the raft of apps they need. The Office apps and Company Portal average 200mb and it is easy for a suite of apps to top 2GB or more. This might be fine on a fiber broadband connection but on a slower broadband connection this has potential to frustrate users. If the user only has 4G available this has a significant cost implication and could potentially prevent users from downloading apps until they can get to a wireless network as their data caps may not allow such large downloads.
Pre-staging devices overcomes a lot of connectivity issues and improves user experience. The fact that Intune cannot do this is very much to its determent and and should be addressed.
I suspect this may not happen at present as Intune uses the Android Management API (AMAPI) rather than having their own custom DPC (Device Policy Controller) but if this functionality can be added it should be as it is very frustrating to not be able to bulk enroll mobile devices outside of DEP, KME or Google Zero Touch, programs that are limited by device manufacturer and where the device was purchased from.