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Microsoft Endpoint Manager Intune Feedback

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Microsoft 365 Lighthouse Ideas

Microsoft 365 Lighthouse is currently in the private preview stage of development, and includes multi-tenant management capabilities for device compliance, threat management and user access management. To learn more visit https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181

All of the feedback that you share in these forums will be monitored and reviewed by the Microsoft 365 Lighthouse engineering team. Though we can’t promise to reply to all posts, we want to hear your ideas. Help influence the features and functionality we build. 

Standard Disclaimer – our lawyers made us put this here ;-) We have partnered with UserVoice, a third-party service, so you can give us feedback. Please note that this feedback site is moderated and is a voluntary participation-based project. Please send only feature suggestions and ideas to improve Microsoft Endpoint Manager. Do not send any novel or patentable ideas, copyrighted materials, samples or demos. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms.
  1. Insight to tenant configurations across all customers

    We have a constant need to monitor current tenant configurations across all customers. Currently, we have a huge Excel-based spreadsheet that includes all customer tenants and all the configuration settings we see relevant to keep track on. The configuration settings are currently recorded on very general level. Updating this own "centralized monitoring tool" is manual, slow and all the changes may not end up to our spreadsheet. The settings we keep track on include for example:

    • MFA status in organisation: yes/no
    • MFA type, if enabled: per-user / Conditional Access
    • Other Conditional Access rules in place (ie. block legacy auth, require…
    41 votes
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    2 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for all your suggestions. There is a lot of great feedback for us to consider. There is a lot we will be sharing in the near feature with regards to standardizing on tenant deployments across your SMB customers, including tools to understand progress and changes made to existing solutions. As part of the initial roll out you will find policies to deploy AAD and Intune policies consistently. We are also currently shipping the ability to add tags to help group and filter customers. We are exploring scenarios around MDO and EOP. In the longer term we will enable use cases to customize and expand on them. Some of the items you have listed are on our longer term roadmap and some are new ideas that you have brought to our attention.

  2. Centralized view of detections and alerts across tenants

    Lighthouse portal could help us to monitor customer tenants more efficiently, if we could see a overall list of new detections and alerts per customer tenant. This could be a trigger for deeper analysis conducted inside the tenant. Below is a list of different Microsoft detections, alerts and user reported content, in which I would personally see this function helpful.

    • AAD Risky users
    • AAD Risky sign-ins
    • AAD Risk detections
    • Office 365 Alerts
    • Cloud App Security Alerts
    • User reported MFA Frauds

    Currently, some of these alerts from customer tenants can be sent to email addresses of our choice, ie. Office 365…

    36 votes
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    1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This is an idea that has come up with our internal conversations as well. The value to the technician to provide a consolidated view of detections and alerts would be a great addition to Microsoft 365 Lighthouse. At the moment we are hyper focused on helping MSPs get security and management across all the customers setup consistently and following the best practices. This is something we will re-evaluate for the second half of the calendar year.

    If you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  3. Filter relevant customers

    The home screen has dashboards that display a summary for all our customers. We would like to have a filter on this so we could see only the most relevant customers, those who pay us for active monitoring. The option to mark a customer as favorite or the ability to create customers groups would help. To much information or to many alerts of customers that do not expect us to act pro-actively will make that our engineers will ignore the dashboard, even the alerts that do matter.

    21 votes
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    1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  4. Endpoint analytics

    Endpoint analytics can help identify policies or hardware issues that may be slowing down devices and proactively make changes without disrupting end users or generating a help desk ticket. These analytics can give the partner insights for measuring how their customers are working and the quality of the experience we are delivering to users.

    11 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate you taking the time to submit this request and to vote on it. We have heard similar feedback from other audiences with regards to surfacing the Endpoint analytics details to help identify policy and/or hardware issues. At the moment we are hyper focused on helping you secure users, devices, and data. So, so we have not prioritized surfacing Endpoint analytics within Microsoft 365 Lighthouse, but we will be looking at in the future. So, if you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  5. Enabling Customers

    We need to be able to select customers to be included in our lighthouse view, and deselect others We need to filter those clients that have a security agreement with us and those that do not.

    There are a number of court cases where a MSP has access tot eh data or has received the alert, and did not act on it, and the MSP is liable for the data breach. With the change in the cyber laws, we need to explicitly not view clients information if we have do not have a security agreement with them. The legal community…

    9 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate the feedback about being able to select customers that are included in the M365 Lighthouse portal. We are currently in progress of releasing a customer list that will allow you to see all customers which you have a contract with (via Partner Center) and we will give you the ability to inactivate a customer. As for filtering on these security agreements we are also working on a tagging feature that would allow you to filter these customers but this is still a work in progress.

  6. Sensitivity & Retention Label Analytics

    A central dashboard to analyze use patterns and identify recommend best practices based on clients governance requirements. The ability to get a birds eye view of labeling across our clients would help us drive adoption for both our clients and our support staff who manage them.

    8 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  7. Global View of Enterprise App Creation Permissions

    It would be nice to be able to get a view of all tenants that allows users to create Enterprise Apps within AAD.

    We consider this as high risk, therefore it would be very nice to have a global overview of our customers status on this feature.

    And maybe in the future, have the opportunity to disable this setting from the MS365 Lighthouse portal.

    6 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    I appreciate you submitting this idea and everyone who has voted on it. This is one we have had some initial thinking about but not ready to take on in the next few months. We have prioritized few other scenarios ahead of it focused on securing users, devices, and data. However, managing app closely relates to these scenarios. In some of our initial conversation in this space, the question has been raised on what apps SMBs deploy. In the comments, can you please share the common apps you are seeing being used in the SMB space?

    Also, if you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

    Thanks,

    Chris Boyd

  8. Display board similar to brightguage

    Need to have the ability to build in a rotating display board of different sets of client data, similar to the rotating dashboard that brightguage.co has (or similar tools) that will refresh the data.

    So from an admin perspective you need to do the following
    - have a mode of View only
    - be able to select differnt lighthouse screens or sub screens
    - push the screens into a rotating dashboard
    - let this loop

    The problem you are trying to address is trend analysis. The issue is that as much AI you put into this, humans can visually see…

    5 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    This is great feedback and we foresee scenarios where users will want to create custom dashboards based on the information that is in Microsoft 365 Lighthouse and potentially combine it with other data sources. In the near future we will be delivering a set of Microsoft 365 Graph APIs that will enable you to build dashboards within Microsoft Power BI using the data from with Microsoft 365 Lighthouse. We appreciate the feedback.

  9. Tenant header of who you're managing once you connect via Lighthouse

    It would be beneficial to have information on what tenant you are logged into from Lighthouse to ensure you are making changes on the correct environment. Could be their primary domain name or .onmicorosoft.com domain, or even the branding set on that tenant on the header for visibility.

    5 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  10. A log of configuration changes across all customer tenants

    We have noticed a need for a log, that lists changes made to M365 services/tenant configuration across all customers. This feature would support MS Partner's internal operations, when the amount of technicians making configuration changes is high, number of customer tenants is high and IT/account management is trying to keep track of activities regarding project management.

    This unified change log would include an event, tenant name and time about a change that was made. Eg. to Endpoint Manager device configuration policies, Conditional access rules, Sharepoint sharing settings, Office 365 Alert policies. The scope is wide and in the beginning the…

    5 votes
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    Acknowledged  ·  1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show me insight into Microsoft Call Quality Analytics across all customer tenants

    Show me insight into Microsoft Call Quality Analytics and percentage of poor quality Teams calls per customer tenant in one view.

    Currently, this information can be collected separately from different tenants. If being able to see the overall situation across all customer tenants, our account managers could contact customers with solutions more quickly. Also, our technical department could proactively focus on customer tenants with issues and analyze the root cause.

    3 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    Providing monitoring of the call quality across tenants is a great idea and one we have not been thinking about. Thank you for submitting a new idea and taking the time to vote for it. Currently, we are hyper focused on helping you secure users, devices, and data. At the moment we are not prioritizing ideas around the productivity apps and services, though we do want to in the future, and we will consider this idea once we are ready to focus on the productivity aspects of Microsoft 365.

    If you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  12. Increase user filters to 2500 versus 500

    Increase systems filters to 2500 devices verus 500 devices

    3 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  13. AD Connect Status in Customer View

    In the SMB world is AD-Connect (AADSync) a known partner to connect the on-premise world with Azure and Office 365. There are regular updates and the version in Azure is tucked away in #blade/MicrosoftAzureADHybridHealth/AadHealthMenuBlade/SyncServicesList per DC with AD-Connect. I would love to see in the M365 Lighthouse customers pane/blade a dropdownlist with the AD Connect servers aggregated and version. This allows a technician to quickly make an assessment to upgrade the AD-Connect instance. With Azure Lighthouse you are not able to connect to the AAD portion, so you need to do that throug the Partner Center which is…

    2 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
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