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Microsoft Endpoint Manager Intune Feedback

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Microsoft 365 Lighthouse Ideas

Microsoft 365 Lighthouse is currently in the private preview stage of development, and includes multi-tenant management capabilities for device compliance, threat management and user access management. To learn more visit https://techcommunity.microsoft.com/t5/small-and-medium-business-blog/announcing-microsoft-365-lighthouse-for-managed-service/ba-p/1698181

All of the feedback that you share in these forums will be monitored and reviewed by the Microsoft 365 Lighthouse engineering team. Though we can’t promise to reply to all posts, we want to hear your ideas. Help influence the features and functionality we build. 

Standard Disclaimer – our lawyers made us put this here ;-) We have partnered with UserVoice, a third-party service, so you can give us feedback. Please note that this feedback site is moderated and is a voluntary participation-based project. Please send only feature suggestions and ideas to improve Microsoft Endpoint Manager. Do not send any novel or patentable ideas, copyrighted materials, samples or demos. Your use of the portal and your submission is subject to the UserVoice Terms of Service & Privacy Policy, including the license terms.
  1. Onedrive Sync Health

    We are in the process of moving all customers to OneDrive KFM via Intune Administrative Templates. We would love the ability to be able to centrally monitor the health/last sync time of each users OneDrive for Business. This would allow us to confidently use the AutoPilot Reset function without the risk of potential data loss.

    54 votes
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    1 comment  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →

    Providing monitoring of the health of OneDrive sync is a great idea and one we have not been thinking about. Thank you for submitting a new idea and taking the time to vote for it. Currently, we are hyper focused on helping you secure users, devices, and data. So, at the moment we are not prioritizing ideas around the productivity apps and services, though we do want to in the future and we will include this once we are ready to focus on the productivity aspects of Microsoft 365.
    If you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  2. Microsoft Graph Intune Policy Copy between managed Tenants

    Is it possible to have the ability to upload JSON templates to push out to our customers from the Lighthouse portal? Device Compliance, Configuration, Administrative Templates, Scripts, Apps, App Protection Policies...

    37 votes
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    2 comments  ·  Device Compliance  ·  Flag idea as inappropriate…  ·  Admin →
  3. Collect secure score, productivity score, compliance score

    Gather them, With sort possibilities, access actions for each customer for improvements from the portal. This creates a work list to improve scores that are not inline with target. Collate education advise for exemple in productivety so the training videos for improvements can be distributed to each customer.

    59 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  4. Insight to tenant configurations across all customers

    We have a constant need to monitor current tenant configurations across all customers. Currently, we have a huge Excel-based spreadsheet that includes all customer tenants and all the configuration settings we see relevant to keep track on. The configuration settings are currently recorded on very general level. Updating this own "centralized monitoring tool" is manual, slow and all the changes may not end up to our spreadsheet. The settings we keep track on include for example:


    • MFA status in organisation: yes/no

    • MFA type, if enabled: per-user / Conditional Access

    • Other Conditional Access rules in place (ie. block legacy auth, require…
    27 votes
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    1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  5. Centralized view of detections and alerts across tenants

    Lighthouse portal could help us to monitor customer tenants more efficiently, if we could see a overall list of new detections and alerts per customer tenant. This could be a trigger for deeper analysis conducted inside the tenant. Below is a list of different Microsoft detections, alerts and user reported content, in which I would personally see this function helpful.


    • AAD Risky users

    • AAD Risky sign-ins

    • AAD Risk detections

    • Office 365 Alerts

    • Cloud App Security Alerts

    • User reported MFA Frauds

    Currently, some of these alerts from customer tenants can be sent to email addresses of our choice, ie. Office 365…

    26 votes
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    1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    Hello,

    This is an idea that has come up with our internal conversations as well. The value to the technician to provide a consolidated view of detections and alerts would be a great addition to Microsoft 365 Lighthouse. At the moment we are hyper focused on helping MSPs get security and management across all the customers setup consistently and following the best practices. This is something we will re-evaluate for the second half of the calendar year.

    If you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  6. list applications deployed via policy across tenants

    Would be great if there was a central listing of all apps deployed across all tenants showing in Lighthouse. Critical fields would be name, publisher, application version, date modified. This would then allow me to instantly see which tenants do not have the latest version of App-X deployed to the tenant. Particularly useful for MSP RMM agents that need to be updated across all tenants when a new version comes out.

    6 votes
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    1 comment  ·  Device Compliance  ·  Flag idea as inappropriate…  ·  Admin →
  7. Filter relevant customers

    The home screen has dashboards that display a summary for all our customers. We would like to have a filter on this so we could see only the most relevant customers, those who pay us for active monitoring. The option to mark a customer as favorite or the ability to create customers groups would help. To much information or to many alerts of customers that do not expect us to act pro-actively will make that our engineers will ignore the dashboard, even the alerts that do matter.

    20 votes
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    1 comment  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  8. Windows Versions, Features, Quality and Software Updates

    Would like to see an aggregate view across tenants that shows current version of Windows, feature and quality update version breakdowns, policies details for feature and quality updates as well as if they are paused or running.

    11 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. List admin roles in Azure AD, correlation with Risky Users, Risky Sign-ins, MFA enrollment etc..

    Listing how many users are added to any given role in Azure AD, plus more insight into Risk state, MFA enrollment, sign in frequency (like in PIM) to be able to further help customers understand the importance of Identity Lifecycle Management of admin roles aswell.

    6 votes
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  10. RBAC (and bonus, JIT/PIM) capabilities for Microsoft 365-focused AAD roles for partners/MSPs

    With Azure Lighthouse, we can setup RBAC permissions based on the specific needs and roles our internal MSP employees need to perform their job functions.

    As regulatory compliance and security frameworks (including Zero Trust) continue to evolve and MSPs are required to adhere to those same standards, having a capability to define AAD administrative roles to internal AAD SGs that allow very specific levels of access consistently into multiple customer environments.

    Microsoft Partner Center (MPC) only allows for Global Administrator (which is way too much) and then Helpdesk Administrator (which is too low) through Delegated Administration without any flexibility to…

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Securing access to the rights roles is important, so we appreciate you taking the time to submit this. Currently we are investigating how to enable delegated administration for other AAD roles (outside of the Global Admin and Helpdesk Admin currently possible) in a future release of the service. Post that, we’ll make sure to investigate feedback on scenarios that may need custom role permissions.

  11. Email Standard Checks

    Further along the lines of email protections, include a way to check and report the configuration of SPF/DKIM/DMARC. All three are recommended according to Microsoft Best Practices to reduce malicious mail and improve email reliability. You (Microsoft) would also be able to easily query what the DKIM records should be within the customer tenants. SPF and DMARC are standard based and should be the same across all organizations that implement them.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  12. Granular permissions for technicians to clients

    I would like the ability to provide more granular permissions assignment/segmentation so that we could restrict or limit the permissions of technicians to specific clients.

    As of now it appears that you need to have the Admin role, which then gives you access to all customers

    2 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. AD Connect Status in Customer View

    In the SMB world is AD-Connect (AADSync) a known partner to connect the on-premise world with Azure and Office 365. There are regular updates and the version in Azure is tucked away in #blade/MicrosoftAzureADHybridHealth/AadHealthMenuBlade/SyncServicesList per DC with AD-Connect. I would love to see in the M365 Lighthouse customers pane/blade a dropdownlist with the AD Connect servers aggregated and version. This allows a technician to quickly make an assessment to upgrade the AD-Connect instance. With Azure Lighthouse you are not able to connect to the AAD portion, so you need to do that throug the Partner Center which is…

    2 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  14. Insights, comparing tenant settings vs templates and other ideas

    Here are some requests that we as a CSP would be happy to see in the future. Some are just good to have, but most of them are to get ROI on invested time. Also, this is from a view where many customers are outsourcing their IT to our company and we want to take full responsibility for support and drive our customers towards a secure and effective IT.


    1. The ability to see alert policies tenant wide – Today we can forward these alerts and react, but we would want to have a central area for this and skip the…

    6 votes
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    0 comments  ·  User Management  ·  Flag idea as inappropriate…  ·  Admin →
  15. A log of configuration changes across all customer tenants

    We have noticed a need for a log, that lists changes made to M365 services/tenant configuration across all customers. This feature would support MS Partner's internal operations, when the amount of technicians making configuration changes is high, number of customer tenants is high and IT/account management is trying to keep track of activities regarding project management.

    This unified change log would include an event, tenant name and time about a change that was made. Eg. to Endpoint Manager device configuration policies, Conditional access rules, Sharepoint sharing settings, Office 365 Alert policies. The scope is wide and in the beginning the…

    4 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →
  16. 15 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Auditing and tracking of actions performed and results

    A thought that we have since started working with Lighthouse is that it would be great that all the actions that are taken by agents are logged with which action taken and for which tenant, say for example we initiate a scan, at the end of the month we would like our client to see that we have performed this action for them, As we cannot automatically generate a case then it would be great if all actionse were logged so we could use that data. API would of course be preferred long tearm.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Endpoint analytics

    Endpoint analytics can help identify policies or hardware issues that may be slowing down devices and proactively make changes without disrupting end users or generating a help desk ticket. These analytics can give the partner insights for measuring how their customers are working and the quality of the experience we are delivering to users.

    11 votes
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    0 comments  ·  Customer Insights  ·  Flag idea as inappropriate…  ·  Admin →

    We appreciate you taking the time to submit this request and to vote on it. We have heard similar feedback from other audiences with regards to surfacing the Endpoint analytics details to help identify policy and/or hardware issues. At the moment we are hyper focused on helping you secure users, devices, and data. So, so we have not prioritized surfacing Endpoint analytics within Microsoft 365 Lighthouse, but we will be looking at in the future. So, if you have not voted for this item and you think it is important, please vote for it! We will periodically review the votes and if we see a significant uptick in votes, we may prioritize it sooner.

  19. ISO 27001, IASME, Cyber Essentials and

    It would be useful to have a set of standards, in the UK IASME, Cyber Essentials (including Plus) and of course ISO 27001 reflected in the compliance status shown and whether the devices monitored adhere to the necessary policies. As an MSP we could easily be able to tell which companies were compliant for these externally audited policies not just those set within MEM (Intune) which might not be as stringent.

    Also it would be useful to show what MEM policies fell out of compliance for IASME, CE, ISO etc.

    4 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your feedback! We are actively exploring ways in which we can create a benchmark standard against which compliance can be measured. One way in which you could help us is in helping prioritize the many standards available. Between NIST, ISO, Cyber Essentials, IASME, how should we think about prioritization? Our goal would be to adhere to a widely adhered to standard by partners around the world and so we would love to understand how we should prioritize the various standards.

  20. ORCA report and Exchange Online best practice info

    It would be good to surface Microsoft Defender for Office 365 Recommended Configuration Analyzer (ORCA) and other Exchange online best practice settings within the dashboard. Monitoring devices is useful but these metrics alongside Secure score (mentioned in another Lighthouse report) would assist hugely.

    8 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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